Last Updated: June 2026

At Beetle96.lk, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. Eligibility for Returns

Returns may be accepted under the following circumstances:

• The item received is damaged or defective.
• The wrong item was delivered.
• The product is unused, unwashed, and in its original condition with all tags attached.

Return requests must be submitted within 7 days of receiving your order.

2. Non-Returnable Items

The following items are not eligible for returns:

• Products that have been worn, washed, or altered.
• Items returned without their original tags or packaging.
• Clearance, sale, or promotional items, unless they are defective or damaged upon delivery.

3. Return Process

To request a return:

1. Contact us via email or phone.
2. Provide your order number and the reason for the return request.
3. Our team will review your request and provide further instructions if your return is approved.

4. Refunds

Once the returned item has been received, inspected, and approved:

• Refunds will be issued through the original payment method whenever possible.
• Processing times may vary depending on your payment provider or financial institution.

5. Exchanges

If the requested size or replacement item is available, we may offer an exchange instead of a refund.

6. Shipping Costs

Shipping charges are generally non-refundable unless the return is due to:

• An error on our part.
• A defective or damaged product.

7. Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: beetle.clothingsl@gmail.com
Phone: 077 476 5605